Refund Policy

Last updated: 2026-02-25

This Refund Policy describes how refunds work for purchases made through Mudiera.

Marketplace refunds

• Sellers set their own refund terms where permitted by law.
• If a seller has a stated refund policy, it applies unless it conflicts with applicable consumer rights.

When refunds may apply

• Item not received.
• Item significantly not as described.
• Duplicate charge or payment error.

How to request a refund

• Start by contacting the seller through the order details.
• If the issue cannot be resolved, contact Mudiera support with your order reference.

Payment provider rules

Refunds and chargebacks are also subject to Stripe and card network rules.

Contact

support@mudiera.com